General Product images serve as examples only and may vary from the delivered products. All details on the website are given without guarantee and are subject to errors.
Order : No minimum value of order required. Delivery costs to any destination world-wide would be calculated automatically by the ecrater system. Cost of transportation will depend on quantity of items that you Specify in your order.
Shipment : All goods deliverable from our garden are generally dispatched within seven working days. All shipments would be made by normal post. Delivery time is usually around 2 – 4 weeks, but it vary depends of certain locations. The resulting delays are unfortunately out of our control.
Phytosanitary Certificate : Please contact us if you need phytosanitary certificate since some countries do require, and some countries do not need. Phyto cert application will take few days to proceed and we may include in the shipment as a special service from us.
Customer Note : Make sure you can comply with import requirements of your country and send us import permits or other documentation that are required to be send with the shipment.
Damaged or lost shipments Shipping and importation are at your risk and expense. Costs incurred through import duties, inspection charges, treatments and the like are solely your responsibility. Damage to, or partial loss of shipments must be noted on receipt by the deliverer on the shipping documents. We can file a claim for damaged or lost shipments with the shipping company on your behalf. Compensation for damaged or lost shipments may be given in the form of replacements where applicable.